Frequently asked questions

Who can attend with my child?


A caregiver, parent, or other family member must accompany your child at all times. Please let us know each attending adult in advance by noting them on your registration or, if you add an adult in the course of the year, by emailing us.




Do I need to attend for all the hours during the morning program?


Absolutely not! We designed the program to accommodate family’s schedules; you are free to drop in as you like. For our morning program, some families stay the full three hours; some come early and leave early for nap; some come for circle time and stay to play — whatever works best for you and your little one!




What if my child has a sibling under 6 months of age?


Siblings under the age of 6 months may accompany their older sisters and brothers at no charge. Due to COVID, siblings are not currently permitted to attend. Thanks for understanding!




Is there a discount for twins/siblings?


Our Morning and Baby Spot programs are not offering discounts at the moment due limited capacity. Our afternoon classes offer sibling discounts! Please select the siblings option when booking. If you have more than two children attending please email us.




What about parking?


Parking is FREE: there are 3 Galoop designated parking spots in the parking lot and there is plenty of street parking right on Suffolk Road (only 1/2 block from Galoop’s entrance!). Please do not park in CHS parking spots as those are reserved for a nearby school.




How do you keep the place clean?


Please CLICK HERE for a list of our COVID policies, including around cleaning. It’s essential to us that our space remain clean and free of germs, especially during the pandemic. We work hard at it. Accordingly: • We do deep clean of the space every day that our families are inside. This includes spraying our toys and vacuuming our space. • We spray our outdoor toys every day our families use the outdoor space. • We leave windows open whenever possible to circulate fresh air. • We have a “tasted toys bin” where we ask caregivers to place toys that have been in a child’s mouth. We sanitize these toys at the end of each session. • We ask every child and caregiver to wash their hands before snack time.




What about illnesses?


No individual is permitted to attend the program if they are showing ANY signs of an illness (runny rose, coughing, fever, etc.). We will ask any individual who looks unhealthy to leave our space. Please see attached for a full description of our policies around illness, including steps we take if an individual displays symptoms of COVID, tests positive for COVID, or is exposed to COVID.